Airport flat rate
What is Fixed-Rate Airport Service?
Fixed-Rate Airport Service is a service that allows you to take a taxi at a fixed fare when traveling from designated pick-up locations to Haneda Airport or Narita Airport. You can travel at a fixed rate even if you encounter traffic jams, providing peace of mind. You can also make reservations through the app from 6 days to 20 minutes before your ride, making it easier to arrange than by phone.
Usage Fees
A reservation service charge applies.
In addition to the taxi fare, toll road fees are charged.
Please check the "Usage Fees" section for details.
Payment Methods
Online payment only (S.RIDE Biz and CAB CARD mobile payment also available)
Apple Pay, QR code payments, and in-vehicle payments are not accepted.
Eligible Areas
Fixed-rate airport fare applicable areas within Tokyo's 23 wards, Musashino City, and Mitaka City
For Haneda Airport, fixed-rate service is not available from Ota, Shinagawa, Meguro, Minato, Chuo, and Koto wards. It is available from other wards and Musashino and Mitaka cities.
For Narita Airport, fixed-rate service is available from Tokyo's 23 wards, Musashino City, and Mitaka City.
How to Use Fixed-Rate Airport Service
Launch the S.RIDE app and press the "Reserve" button.
Set your pick-up address.
The taxi will pick you up at the base of the pin. You can move the pin location.
Tap the pick-up address to enter detailed location information.
Place the pin as close to the roadside as possible for smoother pick-up.
Select the reservation date and time and press "Next".
You can select a date and time from 6 days to 20 minutes before your ride.
Reservations may be full or unavailable depending on location and time.
Review the "Please check before use" screen and press "Next".
Press "Drop-off (Click here for flat rate)".
Press "Airport Flat Rate" in the upper right corner of the screen and select your destination airport/terminal.
Confirm the reservation details and slide the yellow arrow from left to right to start the reservation order process.
Reference: Dispatch settings
*The name of the airport/terminal selected for the destination will be displayed.
*The fare type is displayed as "Airport Flat Fare" and the flat fare amount is displayed.
your reservation has been accepted.
You will receive an in-app notification one hour before the reservation time.
Please change or cancel reservations at least 20 minutes before the reservation time.
Reference: Change Reservation／Cancel Reservation
You will be notified when a vehicle is assigned (usually 5-15 minutes before the reservation time).
When the taxi arrives, you will receive an in-app notification. Keep the S.RIDE app open or easily accessible.
Reference: Message contact
Verify that the taxi company name and vehicle number displayed in the S.RIDE app match the actual vehicle before boarding.
Thank you for boarding. Please fasten your seatbelt and provide any necessary instructions directly to the driver.
Upon arrival at your destination, payment will be processed according to your order settings. Please wait in the vehicle until the transaction is complete.
After payment is complete, you may exit the vehicle. Please check for any forgotten items.
*The above chart is an example of a fixed fare from Chuo Ward to the South Wing of Narita Airport Passenger Terminal 1. (Flat fare 23,000 yen + toll road 3,650 yen + reservation service fee 1,080 yen)
Flat rate Airport Service Fares
Please refer to the "Usage Fees" section for details.
Fixed Fares
Fixed fares are determined by pick-up location. Please check the following links for fares by pick-up location:
Late-night/early-morning surcharges apply when the entire trip (from boarding to alighting) falls within 10 PM to 5 AM.
If you have a disability certificate, please present it to the driver when boarding.
Using flat rate service from Airports
For rides from Haneda or Narita Airport, request a taxi through S.RIDE at the designated taxi stands. Inform the driver that you want to use the fixed-rate service. Note that the S.RIDE app will display the fare as a metered fare for airport departures.
Important Notes
Once you've ordered a fixed-rate airport service, you cannot switch to a metered fare.
Fixed-rate orders cannot include additional stops between the departure point and the airport.
If you change your destination, the fixed rate will not apply, and you will be charged the metered fare plus a pick-up fee.
S.RIDE's fixed-rate airport service is only available in eligible areas within Tokyo's 23 wards, Musashino City, and Mitaka City.
The service does not cover fixed rates to Tokyo Disney Resort.
Reserving through S.RIDE does not guarantee vehicle availability. Please allow ample time when making your order.